Privacy Policy
Company Name: JACKMPV TRANSPORTATION
Operating in: Singapore & Malaysia
Contact: +601836339032

1. Introduction

We are committed to protecting the privacy and personal data of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with:

• The Personal Data Protection Act 2010 (PDPA) in Malaysia

• The Personal Data Protection Act 2012 (PDPA) in Singapore

• Google’s Advertising Policies and data protection standards

By using our services or interacting with our ads (e.g., Google Ads), you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the necessary personal data for booking and service delivery, including:

• Full name

• Contact number (e.g., WhatsApp)

• Pickup and drop-off locations

• Communication records (for booking confirmation and customer service)

• Analytics data (via Google Ads or website tools, non-personally identifiable)

3. How We Use Your Information

We use the collected information to:

• Respond to inquiries

• Confirm bookings and provide transport services

• Communicate updates, delays, or changes

• Improve our service quality

• Deliver relevant ads and promotions (in compliance with Google Ads policies)

4. Disclosure of Information

We do not sell, rent, or share your personal data with third parties. Information may only be disclosed if:

• Required by law or legal authorities

• Necessary for service partners (e.g., trusted drivers), under strict confidentiality

5. Data Security

We protect your data through:

• WhatsApp’s end-to-end encryption

• Limited access to data within our team

• Secure handling of customer records and deletion of old messages or logs after a reasonable period

6. Google Ads & Cookies

We may use Google Ads to promote our services. These tools may collect anonymous data via cookies or tracking pixels for performance measurement and ad relevance.
We comply fully with Google’s requirements for user transparency and consent, and we do not collect or store personal data through Google Ads directly.

7. Your Rights

You have the right to:

• Access and correct your personal data

• Request deletion of your data (where applicable)

• Withdraw consent for marketing communications

To exercise any of the above rights, please contact us via WhatsApp or email.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through our website or upon request.

9. Contact Us

If you have questions or requests related to this Privacy Policy or your data, contact us at:
WhatsApp: +60183633932

Email: newfox.trading@gmail.com